SHANNON RIPPEONCONSULTING
Executive advisory · Compliance · Regulatory affairs

Clarity when the stakes are high.

Executive advisory, corporate compliance, regulatory affairs, operational improvement, and fractional leadership for organizations facing difficult decisions or change.

I help owners, executives, and boards identify what is driving the problem, understand the exposure, and improve the systems behind it.

Nearly two decades inside behavioral health organizations. An executive perspective that connects operations, quality, governance, and financial concerns.

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Nearly two decades in behavioral healthFocused assessments · Projects · Fractional leadershipExecutive perspective · Practical execution
Advisory & leadership engagements

Senior perspective.
Stronger decisions.

A finding rarely tells the whole story. I connect the requirements, people, processes, and financial consequences behind it, then work with decision-makers on a practical response. Engagements can range from a focused assessment to embedded executive support.

01 / FRACTIONAL LEADERSHIP

Fractional Executive, Compliance & Quality Leadership

I provide embedded executive support during growth, transition, or a period of heightened exposure. The work brings direction to compliance programs, quality management, governance, and day-to-day oversight, with clear reporting and follow-through.

02 / OPERATIONAL STABILITY

Operational Assessment & Organizational Improvement

I assess structure, workflows, supervision, documentation, and accountability to understand recurring breakdowns. You receive a prioritized improvement plan and support putting it into practice, with attention to the causes previous fixes may have missed.

03 / READINESS

Regulatory Affairs, Audit & Accreditation Readiness

I help prepare for regulatory reviews, payer audits, accreditation surveys, investigations, and corrective action requirements. Engagements can include gap assessments, chart review, evidence preparation, staff readiness, and remediation planning aligned with actual practice.

04 / INFRASTRUCTURE

Program Development & Operational Infrastructure

I help turn program plans into workable operations. Together, we define roles, service workflows, policies, documentation standards, and internal controls, then support implementation so a new or expanding program has the foundation it needs.

05 / REVENUE INTEGRITY

Revenue Integrity & Financial Risk

I examine how authorizations, documentation, service delivery, billing controls, and payer requirements connect. The work identifies the processes behind denials, payment delays, and recoupment exposure, then addresses gaps that put revenue at risk.

06 / EXECUTIVE ADVISORY

Executive Advisory, Governance & Special Projects

I advise owners, executives, and boards on sensitive decisions, transitions, governance concerns, and high-priority initiatives. The work can include leadership assessments, independent review, and hands-on project support, with clear ownership for the next steps.

Your executive advisor

Shannon Rippeon

Executive advisory & fractional leadership. Deep experience in behavioral health.

Nearly two decades.
A connected view of the organization.

For nearly two decades, I’ve worked inside behavioral health organizations in senior operational, compliance, and quality roles. I’ve helped build programs, address regulatory problems, protect revenue, and guide teams through periods when a lot was at stake.

That experience gives me a connected view. A documentation problem may begin with workflow or supervision. A payment issue may trace back to program design. I look beyond the finding to understand the cause, address it, and prevent it from returning.

I work directly with owners, executives, leadership teams, and boards. My nonprofit board experience also informs how I think about governance and oversight. Behavioral health is the foundation of my work; the questions of accountability, controls, and sound execution also matter in corporate and nonprofit settings.

My role isn’t to arrive with a checklist and look for what someone did wrong. It’s to tell you what I see, explain why it matters, and help build a practical way forward. I bring independent judgment, discretion, and a commitment to your organization’s success while maintaining professional and ethical standards.

I stay involved in the work. That can mean early intervention, a difficult conversation, a corrective action plan, or hands-on implementation alongside your team.

Nearly 20 years in behavioral health 100+ staff organizational oversight Executive & board perspective Audits · investigations · corrective action Medicaid · managed care · accreditation
Recognizing the turning point

When organizations bring me in.

Outside perspective is useful when the same problems keep returning or a decision needs a closer look.

Owners, CEOs, executive directors, and boards bring me in to assess what is happening, establish priorities, and support the work ahead.

The approach

Assess. Prioritize. Strengthen.

01 / ASSESS

Understand the system.

Review the organization with your team while maintaining an independent perspective. Trace the presenting issue to its causes and assess the regulatory, financial, and operational exposure.

02 / PRIORITIZE

Focus on what matters most.

Agree on what requires attention first, who owns each action, and how progress will be reviewed. Turn the findings into a practical plan that fits the available capacity.

03 / STRENGTHEN

Build for lasting stability.

Support implementation rather than stopping at the report. Improve workflows, controls, and oversight, then help your team establish a way to monitor whether the changes hold.

IN DEVELOPMENT

Organizational Risk
& Readiness Assessment

A planned executive diagnostic covering corporate compliance, regulatory exposure, governance, operations, quality, revenue integrity, infrastructure, and business continuity.

It is intended to surface patterns and guide a conversation about where deeper review may be warranted. The diagnostic is in development and is not yet available.

Where would you start?

  • Do policies and controls reflect how work actually gets done?
  • Are documentation, authorization, and billing processes consistent?
  • Do findings lead to clear ownership and corrective action?
  • Can essential work continue when a key person is unavailable?
  • Do executives and boards have reliable visibility into emerging concerns?

The diagnostic will provide educational guidance based on self-reported information. It will not certify compliance or calculate a guaranteed financial loss.

Let’s talk

Let’s discuss what needs attention.

Tell me what you are facing: an upcoming review, a stalled program, revenue concerns, growth, a transition, or a sensitive decision. We can determine whether a focused assessment, project, advisory relationship, or fractional leadership is the right next step.

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shannon@shannonrippeon.com

Please keep initial inquiries general. Do not email patient information, protected health information, or confidential records.